Metro Manila: 2-4 Days
Provincial Areas: 2-7 Days
**Shipping times are estimates. However, your orders may take longer than expected due to delays with the courier company which are out of our control. If you encounter delays, of course we will endeavour to assist you in ensuring your package reaches you safely. Please don't hesitate to reach out for assistance.
GENERAL SHIPPING INFO:
At Cullen Wayne, we work alongside trusted carriers LBC, J&T and Ninjavan. All orders are fulfilled & shipped from the Cullen Wayne warehouse in Metro Manila. We aim to pack and ship all orders within 24 hours to leave our warehouse. The courier company will then handle delivery. Please note we have no control over delivery dates or times but will be happy to assist you with any concerns/delays experienced with the courier company handling your package. Shipping times are estimates
We do not currently ship outside of the Philippines.
SHIPPING INFO & DISCLAIMERS
We aim to get all orders processed within 24 hours to our partner carrier. We do not process orders over the weekend, orders placed during the weekend or bank holidays will be dispatched the next working day.
*Please note: All delivery times are an estimate with the courier. Depending upon certain factors with their processes, this may slow or speed up the process and Cullen Wayne cannot be held accountable.
We strive to process all orders within 24 hours of ordering from our warehouse. Please note that during peak dispatch times delivery timeframes may be extended.
Orders are dispatched to our partner couriers who then aim to process deliveries within 2-7 days. Please note that any delay on the couriers end is out of our control. Please use the tracking information provided to keep track of your delivery. You can contact the courier directly with your tracking number at hand and they will be able to assist.
If your package is undeliverable and returned to us because you’re not there after 2 delivery attempts, an incorrect address/information was provided, refuse to pay import taxes, or moved without notifying us, the shipping cost for your order will not be refunded. Any re-delivery attempts may incur additional shipping fees.